About Us
Being a hosting customer can be a hard thing - you often have to deal with outages and a crappy and slow customer care service. To top it all off, you need to sign at least in 2 administration panels so as to administer your domains, billing transactions and your site itself. When we started Baker Hosting(Rick's Not Here), we aimed to change all that.
A New Approach to Web Hosting
The web hosting Control Panel is the part of the hosting platform that the clients see. And 90 percent of the hosting vendors out there utilize the same Control Panel - cPanel. We, though, consider cPanel to be old and difficult to work with - it simply impedes our work. That is why we arrived at the decision to build another web hosting Control Panel - the Hepsia Control Panel. It's new, has a fresh look and feel and offers billing, domain name and web site management possibilities, so you can administer all facets of your Internet presence from a single place. On top of that, it has a drag 'n' drop File Manager, so you won't have to resort to a 3rd-party FTP client. Our tests have confirmed that the Hepsia hosting Control Panel works three times as fast as other Control Panels! We have also created a Control Panel demo account - you can check for yourself how Hepsia works.
A Reliable Web Hosting Platform
Your site must be reachable online. This is the reason why we rely on fast hosting servers powered by the effective mix of Linux and Apache. We are also working with 4 excellent datacenters where you can host your website. This permits us to offer a 99.9% network uptime guarantee.
A Client-Oriented Modus Operandi
Last, but most surely not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale questions and to help you settle small technical problems. We have an exceptional-quality 24x7 customer support service. We offer a 1-hour trouble ticket response time guarantee, but in the majority of cases our customer support team representatives reply to trouble tickets in less than 20 mins!