Customer Support
Context Help
If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It offers exhaustive info about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive selection of instructional videos demonstrating how to use our Control Panel. They're designed for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the solution you searching for, explore our comprehensive Frequently Asked Questions database, which includes questions asked by real persons and offers practical solutions. We constantly update our Frequently Asked Questions section with new entries in order to cover all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't find the solution you need in the FAQ database either, we have a excellent team of client support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you send will be responded to in less than 60 minutes (the average response time being about 20 mins), so you will not have to wait a long time to get an answer to your question.